Privacy Policy

This Privacy Policy applies to the online platform operated by Nibras Education Technologies, located at Building 10, Suite 501, 5th Floor, Dubai Knowledge Park, Dubai, Dubai, 500510, UAE (referred to as "we", "us", or "our"). We are committed to protecting the privacy of our users and handling personal data transparently and securely. This policy describes how we collect, use, process, and disclose personal data when you use our service.

What Personal Data We Collect

We collect various types of personal data in connection with the services we provide, which include e-learning platform development, curriculum digitization, LMS integration, faculty training, educational data analytics, strategic planning, online assessment tools, and research support systems. The types of personal data collected may include:

Information you provide directly to us: This may include identity data (such as names, usernames, dates of birth), contact data (such as email addresses, postal addresses), professional or educational information, account credentials, payment information, and any other information you choose to provide when registering, using our services, contacting support, or interacting with us.

Data collected automatically: When you access or use our service, we may automatically collect certain information about your device and usage, such as IP address, browser type, operating system, referring URLs, pages viewed, and timestamps. This information helps us understand how users interact with our service and improve its functionality.

How We Collect Personal Data

We collect personal data through several methods:

Direct Interactions: You provide data when you create an account, use our services, fill in forms, subscribe to newsletters, participate in training, or communicate with us directly.

Automated Technologies: We use cookies and similar tracking technologies to collect data about your equipment, browsing actions, and patterns as you interact with our service.

Third Parties: We may receive personal data about you from third parties, such as partners, service providers, or educational institutions that use our services, provided they have a lawful basis to share such data with us.

Purposes for Processing Personal Data

We use your personal data for the following purposes:

To provide and maintain our services, including operating the online platform, developing and delivering e-learning content, managing LMS integrations, and providing assessment tools.

To process transactions related to our services.

To communicate with you, including responding to inquiries, providing support, sending service updates, and sending marketing communications if you have opted in.

To improve our service, develop new features, and conduct research and analytics to understand usage patterns and enhance user experience.

To personalize your experience on our platform.

To ensure the security and integrity of our service and prevent fraud.

To comply with legal obligations and regulatory requirements.

To enforce our terms and conditions and protect our rights.

Legal Basis for Processing

We process personal data based on the following legal grounds:

Your consent: Where you have given us clear consent for processing your personal data for a specific purpose. You have the right to withdraw your consent at any time.

Performance of a contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.

Legal obligation: Where processing is necessary for compliance with a legal obligation that applies to us.

Legitimate interests: Where processing is necessary for the purposes of our legitimate interests or those of a third party, provided these interests do not override your fundamental rights and freedoms. Such legitimate interests include improving our services, marketing our services, and ensuring the security of our operations.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect your personal data from accidental loss, unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Sharing Your Personal Data

We may share your personal data with third parties under the following circumstances:

Service Providers: We may share data with trusted third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, IT services, and customer support. These parties are contractually obligated to use your data only for the purposes of providing the services to us and to maintain its confidentiality.

Educational Institutions/Clients: If you are an end-user associated with an educational institution or organization that uses our services, we may share your data with that institution or organization as necessary for the provision and administration of the services.

Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

Consent: We may share your information with your consent.

International Data Transfers

Given the global nature of our services and operations, your personal data may be transferred to and processed in countries outside of your jurisdiction, including countries outside the European Economic Area (EEA) and the UAE, where data protection laws may differ from those in your region. We take steps to ensure that any international transfers of personal data comply with applicable data protection laws, including relying on standard contractual clauses approved by relevant authorities or other lawful transfer mechanisms where necessary.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

The right to access your personal data and receive a copy of it.

The right to request rectification of inaccurate or incomplete personal data.

The right to request erasure of your personal data (the "right to be forgotten") under certain circumstances.

The right to request restriction of processing of your personal data under certain conditions.

The right to object to the processing of your personal data, particularly where processing is based on legitimate interests or for direct marketing purposes.

The right to data portability, allowing you to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.

The right to withdraw consent at any time where processing is based on consent.

The right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us using the contact details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

Cookies and Tracking Technologies

Our service uses cookies and similar tracking technologies to collect information about your browsing behavior and preferences. Cookies are small text files stored on your device. They help us operate and improve our service, remember your preferences, and provide a personalized experience. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our service.

Links to Other Websites

Our service may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to the practices of third parties. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our service is not intended for children under the age of 16 (or the relevant age in your jurisdiction) unless explicitly designed for use within educational institutions with appropriate parental/guardian consent or supervision protocols in place. We do not knowingly collect personal data from children without appropriate consent. If you are a parent or guardian and believe we may have collected information from your child, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will revise the "Last Updated" date indicated at the beginning of the policy (this line is excluded as per user instruction, but internal tracking of updates occurs). We encourage you to review this policy periodically. Your continued use of our service after changes signifies your acceptance of the updated policy.

If you have any questions or concerns about this privacy policy or our data practices, please contact us by mail at the following address:

Nibras Education Technologies Building 10, Suite 501, 5th Floor Dubai Knowledge Park Dubai, Dubai, 500510 UAE